Voice over Internet Protocol, or VoIP, has become one of the most talked-about technologies in the business world. At its core, VoIP allows you to make and receive phone calls using the internet rather than a traditional phone line. For businesses of all sizes, this shift in how communication works has opened the door to greater flexibility, simpler management, and a more connected workforce. If you have been curious about what VoIP actually is and why so many companies are making the switch, this guide is a great place to start.